If the customer is not satisfied with the product(s) purchased online, for any reason, they must contact Sweeney’s Sports by email: [email protected] or phone: 707-255-5544 within 7 DAYS of the delivery of their online purchase.
The customer is required to pay all return freight charges, except in the instance of product damage that occurred during shipment. There are no additional fees to return products to the physical store. Our address is:
1537 W Imola Ave, Napa, CA 94559
The refund of the original purchase will be for the amount of the product only. Original shipping charges will not be refunded except in the case of product damage that occurred during shipment.
All products must be in new condition, with tags, unworn and unused. Sweeney’s Sports reserves the right to refuse the refund or offer a partial refund or store credit for products with any signs of use or wear.
A refund or exchange will be issued only AFTER the product(s) are received by the store. All returned products MUST contain the original contents of the shipment including packing materials, accessories, manuals, and any other related documentation.
Sorry, no exceptions can be offered.
Note: This return policy is for ONLINE purchases only. Your in-store return policy is posted in our physical store.
The costs associated with our published products are based upon professionally packed products shipped across the country. For exact shipping quotes to your zip code, please contact us at [email protected].